Terms and Conditions for St Johns Wood Man with Van Services

Welcome to St Johns Wood Man with Van. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

Service Overview

Our Man with Van service is designed to provide efficient and reliable moving assistance within and around the St Johns Wood area. We offer a range of services tailored to meet your specific needs, ensuring a smooth and stress-free experience.

Scope of Services

• Local Moves: Transportation of belongings within the St Johns Wood vicinity.
• Packing Services: Professional packing to safeguard your items.
• Furniture Assembly: Assistance with assembling and disassembling furniture.
• Storage Solutions: Secure storage options available upon request.

Booking and Payment

To secure our services, certain terms apply regarding booking procedures and payment methods.

Booking Process

All bookings must be made in advance through our official channels. A deposit may be required to confirm your reservation, and availability is subject to change based on demand.

Payment Terms

We accept various payment methods, including credit cards, debit cards, and bank transfers. Full payment is due upon completion of the service unless alternative arrangements have been mutually agreed upon.

Cancellation and Refund Policy

We understand that plans can change. Our cancellation and refund policies are designed to be fair and transparent.

Cancellation Policy

Cancellations must be made at least 48 hours in advance. Cancellations made within this period will incur a cancellation fee to cover administrative costs.

Refund Policy

Refunds for services not rendered will be processed within 14 business days. In cases where services have been partially completed, refunds will be calculated based on the extent of services provided.

Customer Responsibilities

To ensure a seamless experience, customers are expected to adhere to the following responsibilities:

• Provide accurate information regarding the volume and nature of items to be moved.
• Ensure that all items are properly packed and labeled if not using our packing services.
• Securely remove any fragile or valuable items if you choose not to use our professional packing.
• Be available at the agreed-upon times for pick-up and drop-off.

Liability and Insurance

Your possessions are important, and we take every measure to protect them. However, certain limitations apply.

Liability

St Johns Wood Man with Van is liable for any loss or damage caused by our negligence during the service. Our liability is limited to the replacement value of the lost or damaged items.

Insurance

We carry comprehensive insurance to cover incidental damages. For high-value items, additional insurance options are available upon request.

Conduct and Privacy

Respecting our customers and their privacy is paramount. The following guidelines outline our expectations and commitments.

Behavior

Customers and our staff must maintain professional and respectful conduct at all times. Any form of harassment or inappropriate behavior will not be tolerated and may result in the termination of services without refund.

Privacy Policy

We are committed to protecting your personal information. All data collected during the service process will be used solely for operational purposes and will not be shared with third parties without your consent, except as required by law.

Force Majeure

In circumstances beyond our control, such as natural disasters, pandemics, or other unforeseen events, we reserve the right to reschedule or cancel services. In such cases, we will notify you as soon as possible and work to arrange an alternative solution.

Dispute Resolution

In the event of a disagreement, we aim to resolve issues amicably. Should a resolution not be possible through direct communication, disputes will be handled in accordance with local laws and regulations.

Amendments to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Any changes will be communicated to customers via our official channels. Continued use of our services constitutes acceptance of the updated terms.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any legal actions arising from the use of our services will be subject to the exclusive jurisdiction of the UK courts.

Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.